Aerial shot of Grand Prismatic Hot Springs in Yellowstone National Park

West Yellowstone Lodging Policies

A few simple rules for a smooth trip

At Yellowstone Vacations we are focused on creating a great guest experience, and the health and safety of our employees and guests is our highest priority. We are taking appropriate actions to help prevent the spread of the coronavirus based on the guidance of the CDC.

As a result of these actions, and after careful consideration, we have decided to close all Yellowstone Vacations-operated hotels, cabins, restaurants, and tours/rentals in West Yellowstone and Gardiner, MT effective March 22, and re-opening May 1, 2020 (tours/rentals resume on May 22, 2020).

If you have a lodging reservation booked between now and May 1, and would like to change your reservation to another date or discuss alternate lodging, please call us at 406-646-7365. If you are not able to change your reservation to an alternate date, your reservation will be automatically canceled and your deposit refunded.

We hope this temporary closure supports the national and global effort, and we look forward to seeing you here at a more opportune time this year. Thank you for your understanding, and please stay safe.


Yellowstone Vacations Management

Make your reservation and check-in process go as smoothly as possible by taking a moment to read over our policies. If anything is unclear, or if you have questions that aren't covered here, simply call 877-600-4308.


First night deposit required at time of booking. Change of plans? Cancel for free up to 72 hours prior to arrival. Cancellations made inside 72 hours of arrival are subject to a fee equal to 100% of the total deposit paid for the reservation. The balance for additional nights will be due upon check-in. Unapproved credit card charges will result in reservation cancellation.

Note that some special events and packages (e.g., snowmobile packages) require full pre-payment at the time of booking. Daily rates do not include applicable 8% lodging tax, 4% sales/resort tax, and $1 TBID (Tourism Business Improvement District) fee per room night.

Reservations and Fees

Reservations may be made up to 365 days in advance. Rates are based on single or double occupancy. The rate will increase by $10, not including package components, per additional adult in the room. Children age 17 and under do not affect the rate.

You may book up to nine rooms online under the same name or address. Any additional rooms booked under that same name or address will be automatically canceled because a group contract is required to reserve 10 or more rooms. In that case, just call the Group Sales Department at 406-646-7365, ext 185.

Special requests are noted and maintained in the reservation system. However, specific room numbers or locations cannot be guaranteed.

A daily Amenity Fee of $15 per night will be added to all reservations from May 15 to October 15. The Amenity Fee is not reflected in the deposit on your reservation. It will be charged upon arrival. Inquire at check-in if you have any questions. Click Here to learn more about the Amenity Fee.

The fees for Yellowstone National Park 7-day passes, which are not included in your room rate, are as follows:
  • $35 per private, non-commercial vehicle
  • $30 per motorcycle
  • $20 per visitor entering by foot, bicycle, skis or snowshoes
Yellowstone National Park annual passes are available for $70 and lifetime senior passes are available for $80 for guests over 62. Rates are subject to change. All rates are subject to applicable state and county taxes and resort fees, which may change without notice.

Cancellations and Changes

Change of plans? Cancel for free up to 3 days prior to arrival. Cancellations made inside 3 days of arrival, including no-shows, are subject to a fee equal to 100% of the total deposit paid for the reservation.

Note that reservations can only be changed or canceled online if they were originally booked online. Reservations booked through the call center must be changed or canceled through the call center.


Dogs are permitted in designated pet-friendly rooms at the Explorer Cabins at Yellowstone, Gray Wolf Inn and Suites and Holiday Inn® West Yellowstone (with NO PET FEE!). Please see our pet policy for additional information.

Non-Smoking Areas

The state of Montana has designated all restaurants, bars and public restrooms as non-smoking areas.