- Stay Overview
- 'Tis The Season Special Offer
- Hot Dates
- Packages & Deals
- Why Stay In West Yellowstone?
- Explorer Cabins at Yellowstone
- Gray Wolf Inn and Suites
- Holiday Inn® West Yellowstone
- Yellowstone Park Hotel
- The Branch Restaurant and Bar
- Pet Friendly Lodging
- Lodging Partners
Yellowstone Vacations Policies
A few simple rules for a smooth tripMake your reservation and check-in process go as smoothly as possible by taking a moment to read over our policies. If anything is unclear, or if you have questions that aren't covered here, simply call 877-600-4308.
DepositsAll reservations require a deposit by a Visa®, MasterCard®, Discover® card or American Express® credit card, which will be billed for one night's room rate, taxes and fees. The balance for additional nights will be due upon check-in. Unapproved credit card charges will result in reservation cancellation.
Note that some special events and packages (e.g., snowmobile packages) require full pre-payment at the time of booking.
Reservations and FeesReservations may be made up to 365 days in advance. Rates are based on single or double occupancy. The rate will increase by $10, not including package components, per additional adult in the room. Children age 17 and under do not affect the rate.
You may book up to nine rooms online under the same name or address. Any additional rooms booked under that same name or address will be automatically canceled because a group contract is required to reserve 10 or more rooms. In that case, just call the Group Sales Department at 406-646-7365, ext 185.
Special requests are noted and maintained in the reservation system. However, specific room numbers or locations cannot be guaranteed.
The fees for Yellowstone National Park 7-day passes, which are not included in your room rate, are as follows:
- $35 per private, non-commercial vehicle
- $30 per motorcycle
- $20 per visitor entering by foot, bicycle, skis or snowshoes
Cancellations and ChangesCancellations or reservation changes must be received no later than 72 hours before your scheduled arrival date to receive a deposit refund. Cancellations or changes received less than 72 hours before your arrival, including no-shows, will result in forfeiture of your deposit. This cancellation policy is strictly enforced with no exceptions.
Note that reservations can only be changed or canceled online if they were originally booked online. Reservations booked through the call center must be changed or canceled through the call center.