Service Updates
employees and guests is always our highest priority.Please reference the important information below for our guests:
- Guests will not be permitted to enter if they are sick, or if they have come into contact with someone who is sick during the last 14 days.
- Staff will enter guestrooms for cleaning service upon request. If you would like your room cleaned during your stay, please contact the hotel staff.
Note: Some services may be limited or unavailable due to thorough sanitation requirements and social distancing measures
| Operation | Status | Hours |
|---|---|---|
| Explorer Cabins at Yellowstone | ||
| Explorer Cabins at Yellowstone | Open | 24 hours |
| Staff will enter guestrooms for cleaning service during the guest's stay upon request. Note: Check-in for the Explorer Cabins is located at Gray Wolf Inn and Suites, located at 250 S Canyon Street. |
||
| E-Bike Rentals | Open | 8 AM - 10 PM |
| Gray Wolf Inn and Suites | ||
| Gray Wolf Inn and Suites | Open | 24 hours |
| Staff will enter guestrooms for cleaning service during the guest's stay upon request. | ||
| Holiday Inn® West Yellowstone | ||
| Holiday Inn® West Yellowstone | Open | 24 hours |
| Staff will enter guestrooms for cleaning service during the guest's stay upon request. | ||
| Indoor Pool | Open | 7 AM - 11 PM |
| Holiday Inn® Game Room | Open | 7 AM - 11 PM |
| Bike Rentals | Closed | N/A |
| Available for overnight guests of Holiday Inn® West Yellowstone only. | ||
| Branch Restaurant and Bar | Open | Breakfast: 6:30 AM - 10 AM Happy Hour: 4 PM - 6 PM Dinner: 4 PM - 9 PM Bar: 4 PM - 10 PM |
| Yellowstone Park Hotel | ||
| Yellowstone Park Hotel | Open | 24 hours |
| Staff will enter guestrooms for cleaning service during the guest's stay upon request. | ||
| Bike Rentals | Open | 24 hours |
| "Level Zero" Game Room | Open | 7 AM - 11 PM |
| Available for overnight guests of Yellowstone Park Hotel only. | ||
| Ridgeline Hotel® at Yellowstone | ||
| Ridgeline Hotel® at Yellowstone | Open | 24 hours |
| Staff will enter guestrooms for cleaning service during the guest's stay upon request. | ||
| Indoor Pool | Closed | Re-opening May, 2023 |
| Our Indoor Pool and Hot Tub are not currently in service. Both are expected to re-open in May, 2023, but remain closed until further notice. | ||
| Yellowstone Mine Restaurant | Open | 4 PM - 9 PM Lunch and Dinner available daily |
| Rusty Rail Lounge and Casino | Open | 4 PM - 12 AM Food Service available: 4 PM - 9 PM daily |
| Happy Hour is 4 PM-6 PM every day (discount on drinks) Friday is Ladies Day all day (discount on drinks) Saturday is Family Day (free pool table games) Sunday is Dollar Wings all day, and we have the NFL package |
||
| Jim Bridger Explorer Cabins | ||
| Jim Bridger Explorer Cabins | Open | |
| Staff will enter guestrooms for cleaning service during the guest's stay upon request. | ||
| Yellowstone Vacation Tours | ||
| West Yellowstone Office | Open | 8 AM - 5 PM |
| Gardiner Office | Open | 8 AM - 5 PM |
| Two Top Snowmobile | ||
| Two Top Snowmobile | Open | 8 AM - 5 PM |
| Yellowstone General Stores | ||
| Mammoth General Store | Open | 9 AM - 4:30 PM |
| Old Faithful General Store | Open | 9 AM - 6 PM Food Service 9 AM - 5 PM |
| Canyon General Store | Open | 9 AM - 6 PM Food Service 9 AM - 5 PM |
| Fishing Bridge General Store | Open | 9 AM - 6 PM Food Service 9 AM - 5 PM |
| Grant Mini Store | Open | 8 AM - 5 PM |
| Lake General Store | Open | 9 AM - 6 PM Food Service 9 AM - 5 PM |
| Bridge Bay General Store | Open | 9 AM - 6 PM |
| Old Faithful Basin Store | Open | 9 AM - 6 PM Food Service 9 AM - 5 PM |
| Tower General Store | Open | 9 AM - 6 PM Food Service 9 AM - 5 PM |
| Grant Village General Store | Open | 9 AM - 6 PM Food Service 9 AM - 5 PM |
| Yellowstone Adventures Store | Closed | Re-opening June 16 |
New Reservations
We are currently accepting reservations for upcoming dates. You can book online or please call us at 877-600-4308 Monday-Friday from 7 AM - 7 PM MST, Saturday-Sunday from 10 AM - 6:30 PM MST. Please Note: our call center is experiencing a higher than usual call volume. If you need to contact a reservations agent, please be aware that your time on hold may be longer than normal. Alternately, you may book your reservation online. We apologize for any inconvenience this may cause.
Updated Cancellation Policy
We have created a new cancellation policy that provides our guests with the confidence of flexibility during this unprecedented situation that affects all Delaware North Parks and Resorts destinations.
Under this policy, all Lodging reservations may be changed or canceled at no charge* by 4:00 pm MDT 2 days before the scheduled arrival date. Please note that changes to the reservation will be subject to availability and any rate differences.
Cancellations and changes for Tour reservations must be received 14 days or more prior to your scheduled tour.
Thank you for your understanding, and please stay safe.
*Excludes reservations booked under the Advance Purchase / Book Early and Save rate, which are non-refundable.