Service Updates

employees and guests is always our highest priority.


Please reference the important information below for our guests:

  • Guests will not be permitted to enter if they are sick, or if they have come into contact with someone who is sick during the last 14 days.
  • Staff will enter guestrooms for cleaning service upon request. If you would like your room cleaned during your stay, please contact the hotel staff.

Note: Some services may be limited or unavailable due to thorough sanitation requirements and social distancing measures

Operation Status Hours
Explorer Cabins at Yellowstone
Explorer Cabins at Yellowstone Open 24 hours
Staff will enter guestrooms for cleaning service during the guest's stay upon request.

Note: Check-in for the Explorer Cabins is located at Gray Wolf Inn and Suites, located at 250 S Canyon Street.
E-Bike Rentals Open 8 AM - 10 PM
Gray Wolf Inn and Suites
Gray Wolf Inn and Suites Open 24 hours
Staff will enter guestrooms for cleaning service during the guest's stay upon request.
Holiday Inn® West Yellowstone
Holiday Inn® West Yellowstone Open 24 hours
Staff will enter guestrooms for cleaning service during the guest's stay upon request.
Indoor Pool Open 7 AM - 11 PM
Holiday Inn® Game Room Open 7 AM - 11 PM
Bike Rentals Closed N/A
Available for overnight guests of Holiday Inn® West Yellowstone only.
Branch Restaurant and Bar Open Breakfast: 6:30 AM - 10 AM
Happy Hour: 4 PM - 6 PM
Dinner: 4 PM - 9 PM
​Bar: 4 PM - 10 PM
Yellowstone Park Hotel
Yellowstone Park Hotel Open 24 hours
Staff will enter guestrooms for cleaning service during the guest's stay upon request.
Bike Rentals Open 24 hours
"Level Zero" Game Room Open 7 AM - 11 PM
Available for overnight guests of Yellowstone Park Hotel only.
Ridgeline Hotel® at Yellowstone
Ridgeline Hotel® at Yellowstone Open 24 hours
Staff will enter guestrooms for cleaning service during the guest's stay upon request.
Indoor Pool Closed Re-opening May, 2023
Our Indoor Pool and Hot Tub are not currently in service. Both are expected to re-open in May, 2023, but remain closed until further notice.
Yellowstone Mine Restaurant Open 4 PM - 9 PM

Lunch and Dinner available daily
Rusty Rail Lounge and Casino Open 4 PM - 12 AM

Food Service available:
4 PM - 9 PM daily
Happy Hour is 4 PM-6 PM every day (discount on drinks)
Friday is Ladies Day all day (discount on drinks)
Saturday is Family Day (free pool table games)
Sunday is Dollar Wings all day, and we have the NFL package
Jim Bridger Explorer Cabins
Jim Bridger Explorer Cabins Open
Staff will enter guestrooms for cleaning service during the guest's stay upon request.
Yellowstone Vacation Tours
West Yellowstone Office Open 8 AM - 5 PM
Gardiner Office Open 8 AM - 5 PM
Two Top Snowmobile
Two Top Snowmobile Open 8 AM - 5 PM
Yellowstone General Stores
Mammoth General Store Open 9 AM - 4:30 PM
Old Faithful General Store Open 9 AM - 6 PM
Food Service 9 AM - 5 PM
Canyon General Store Open 9 AM - 6 PM
Food Service 9 AM - 5 PM
Fishing Bridge General Store Open 9 AM - 6 PM
Food Service 9 AM - 5 PM
Grant Mini Store Open 8 AM - 5 PM
Lake General Store Open 9 AM - 6 PM
Food Service 9 AM - 5 PM
Bridge Bay General Store Open 9 AM - 6 PM
Old Faithful Basin Store Open 9 AM - 6 PM
Food Service 9 AM - 5 PM
Tower General Store Open 9 AM - 6 PM
Food Service 9 AM - 5 PM
Grant Village General Store Open 9 AM - 6 PM
Food Service 9 AM - 5 PM
Yellowstone Adventures Store Closed Re-opening June 16

 

New Reservations

We are currently accepting reservations for upcoming dates. You can book online or please call us at 877-600-4308 Monday-Friday from 7 AM - 7 PM MST, Saturday-Sunday from 10 AM - 6:30 PM MST. Please Note: our call center is experiencing a higher than usual call volume. If you need to contact a reservations agent, please be aware that your time on hold may be longer than normal. Alternately, you may book your reservation online. We apologize for any inconvenience this may cause.

 

Updated Cancellation Policy

We have created a new cancellation policy that provides our guests with the confidence of flexibility during this unprecedented situation that affects all Delaware North Parks and Resorts destinations.

Under this policy, all Lodging reservations may be changed or canceled at no charge* by 4:00 pm MDT 2 days before the scheduled arrival date. Please note that changes to the reservation will be subject to availability and any rate differences.

Cancellations and changes for Tour reservations must be received 14 days or more prior to your scheduled tour.

Thank you for your understanding, and please stay safe.

​*Excludes reservations booked under the Advance Purchase / Book Early and Save rate, which are non-refundable.