Yellowstone General Stores
How would you like Yellowstone National Park as your backyard? We think it's a pretty fantastic way to spend a summer. We would like to use your management expertise in one of our General Stores and in exchange, you'll be able to explore hiking trails, waterfalls, animals and thermal features... all that Yellowstone has to offer - what's stopping you?
Delaware North is a premier hospitality company celebrating over 100 years of growth and innovation. Delaware North Parks & Resorts at Yellowstone operates 12 Yellowstone General Stores in Yellowstone National Park. As a partner with the National Park Service, Delaware North delivers an extraordinary retail experience to more than 4 million guests that visit the Park every year. Our guests enjoy an amazing array of gifts and keepsakes to take home from their trip, as well as excellent meals served in our Fountain Grills and prepared by our hard-working associates. In addition, our General Stores do offer groceries, equipment and supplies for camping and travel snacking. Creating special experiences one guest at a time - it's what we do. Come join us!
Listen to a podcast interview with Human Resources Manager, Christine Makahilahila, as she describes what working in Yellowstone is all about!
All of our locations are above 6,000 feet. Some associates find this elevation overwhelming so we do recommend checking with your physician if you have any questions. Our weather is amazing but there have been occasions where we've had snow in July. It doesn't normally last long, but can be startling if you're not prepared for it.
While we will try to accommodate your store location preference, sometimes we are not able to, so please don't be discouraged. There are so many things to do in the Park, you're bound to have a great time. We will, however, give preference to those applicants who are flexible in start and end dates.
Most of our stores are within walking distance of the dorm or RV Park in that area. However, there are some stores that may be more than 1 mile from the dorm/RV Park. A personal vehicle is recommended for working at these stores and for ease of exploring the Park. All dorm housing is a roommate situation, with some dorms having a common bathroom/shower down the hall. There are NO housing situations where an Associate will have their own room. All associates should understand they WILL have a roommate in the same room. So, please read about each of our locations and let us know during the interview which location you're most interested in.
Old Faithful Basin (behind the Old Faithful Inn)
Built in 1897, this was the first store in the Old Faithful area. Adjacent to the Old Faithful Inn, this store's unique wood highlights, original marble counter and fountain stools represent the National Park's rustic tradition. Old Faithful is the one stop all visitors to Yellowstone must make. Our associates here serve customers from all over the world every day, and you'll quickly learn the meaning of the phrase "geyser rush". Dorm housing for this location is on the second floor above the store, with RV sites set aside at the Old Faithful Employee RV Park.
Old Faithful General Store (across the parking lot from Old Faithful Geyser)
Built from 1929 to 1930, this store is located across from the Old Faithful Visitor Center. Grand Park architecture is evident at this store where you'll be awestruck by huge log beams, a magnificent fireplace and impressive light fixtures. Many Yellowstone visitors from all over the world stop by this store, making it a busy and exciting hub in the Old Faithful area. Dorm housing for this store is on the second floor of the store and behind the store with RV sites at the Old Faithful Employee RV Park about one mile away.
Grant Village General Store and Grant Village Mini Store
Constructed in 1984, the Grant General Store is our newest store. With a large fountain area with seating for approximately 80 people, this location serves up three tasty meals a day, fast-food style. While the store is modern, complete with air-conditioning, the western motif shines through in an etched-wood border found along the top of the store walls. Our location is a short jaunt off the main track, situated in a tranquil setting near the shore of breathtaking Yellowstone Lake. Dorm housing is available in a stand-alone building approximately 1 mile from the store. RV sites are also approximately 1 mile from the store near the Grant Dorm.
Bridge Bay Marina General Store
This very small store is situated right on the shore of Yellowstone Lake at the Bridge Bay Marina. Associates at this store may have fewer shoppers than the large stores, but the shop can still hop on a busy summer day. The items that guests line up for most? Fishing permits and advice! There is no dorm housing so we recommend those with an RV to work at Bridge Bay. RV sites are available at one of the Lake RV Parks. A personal vehicle is recommended as we do not provide transportation or fuel reimbursement from the RV Park to the store.
Lake General Store
Constructed in 1919, this thirty-foot cedar octagon is a unique structure. Located on the shore of scenic Yellowstone Lake, this charming store is a special place to take a break while traveling through the Park. People like to stop here to have an ice cream cone or a meal from the fountain while they enjoy peaceful Yellowstone Lake. The store more than makes up in charm whatever it may lack in modern details. Dorm housing is available in a stand-alone building behind the store with RV sites available at the Lake RV Parks. A car or vehicle is recommended for those living in an RV as we do not provide transportation nor fuel reimbursement.
Fishing Bridge General Store
Built in 1931, this store is located near the Yellowstone River and the historic Fishing Bridge. Fishing Bridge is a large store, built in the rustic log and stone style, which is very popular in Yellowstone. The Fishing Bridge store is a busy location on the east side of the Park's figure-eight road system and most visitors on their way to or from the Park's popular East Entrance seem to stop here. Housing is dorm style with rooms above the store on the second floor and at a stand alone building approximately 500 yards from the store. RV sites are available at one of the Lake RV Parks approximately 1-1/2 miles from the store. A bicycle or vehicle is recommended as we do not provide transportation nor fuel reimbursement.
Canyon General Store
Opened in 1957, this larger store reflects American attitudes and modern architecture of this era. The color and feel of this store is fun and recalls memories of Americans' first major ventures by automobile to the scenic areas of our country. With a large gift and grocery area, as well as a unique diner with a menu from the past including hamburgers, fries and shakes, this is a busy store - you won't be bored! Housing for Canyon is in a dorm environment in a stand-alone building behind the store with RV sites at the Canyon Employee RV Park in the government area approximately 1 mile away.
Yellowstone Adventure Store
Adjacent to the Canyon Village General Store, this cozy store is our premier outdoor apparel and equipment outfitter, fishing and camping gear, as well as gifts and limited food service. The premier attraction of this area is the awe-inspiring Grand Canyon of the Yellowstone River and its two major waterfalls. Housing is in a dorm environment in a stand-alone building behind the Canyon General Store. RV sites are available at the Canyon Employee RV Park in the government area.
Tower General Store
Located at the trailhead to beautiful 132-foot Tower Fall, this store is a great place for visitors to take a break in the northern part of the Park. We serve Montana-made ice cream here, and sell a variety of Yellowstone keepsakes. Dorm housing and RV sites are available approximately 1 mile from the store up a small hill near the Tower Campground. Most associates walk the hill to and from the housing area as parking is limited at the store and reserved for guests. We do not provide transportation nor reimburse fuel costs.
Roosevelt General Store
Roosevelt is a small, rustic location far from the hustle and bustle of busier locations. This area of the Park is named after President Theodore Roosevelt, who camped nearby in 1903, and is a symbol of the American Wild West. Our store is located next to the lodge and offers snacks, drinks and select grocery and keepsake items for those traveling by car, horse or stagecoach. Dorm housing is available at our Tower General Store Dorms and a personal vehicle is recommended to work at Roosevelt as we do not provide transportation from the dorm to the store. RV sites are set aside at Tower Employee RV Park.
Mammoth General Store
Built in 1895, this store is located at the National Park Service's headquarters in Mammoth Hot Springs. The buildings in this area reflect historic Fort Yellowstone and are listed in the National Register of Historic Places. The U.S. Army managed Yellowstone until the creation of the National Park Service in 1916. Open year-round, this store is equipped to outfit visitors with gifts, apparel, equipment and supplies as they head into the Park, or make a last stop on their way out. We have no dorm housing at this location. We prefer full-time working couples to apply for this store as we have sites set aside in Gardiner, MT which is approximately 5 miles away. A personal vehicle is recommended as we do not provide transportation nor fuel reimbursement from Gardiner to the store.
West Yellowstone Warehouse
This area is the base of operations for our warehouse, maintenance and support staff, and associates working here enjoy both close proximity to the Park and small-town life in West Yellowstone, MT. The West Entrance to Yellowstone can see more than one million visitors passing through each year so there's rarely a dull moment here! Housing is available in our company sponsored apartments 1.5 miles from the warehouse. There will be 4 associates per 2-bedroom apartment and no one is permitted to have their own room. Housing at our apartments include utilities and basic cable - Internet available for an extra fee. A vehicle or bicycle is recommended as we do not provide transportation nor reimburse fuel costs.
Arrival & Departure Dates
If you are offered a position with the General Stores, you will have a start date and end date on your work agreement. The start date is your first day of work. This is your check-in date where we complete all of your paperwork, participate in orientation, and also learn about our GuestPath® and GreenPath® programs. Just a heads up, we typically have two arrival sessions, one in the AM and one in the PM. We will assign you to a session and provide that information to you after accepting an offer. The end date is the last day you will work - yup! - it is a work day. So please, don't schedule your travel home on that day.
You can expect to work between 32-40 hours each week. Almost all positions will work in split shifts and while we cannot guarantee couples or friends coming together will work the same shifts, we will do our best to accommodate similar shifts and days off together. But, please understand if we are not able to accommodate same shifts - we are normally able to provide couples (specifically) the same days off. Just one last thing about hours and schedules, we are not able to provide extended time off (more than 3 days in a row). It is the nature of our seasonal business.
Presenting the best possible image to the public is of the utmost importance. As members of our professional team, all associates must present a clean, well-groomed appearance at work unless otherwise protected by law. Our website details a few of the standards but if you accept a position offered, we will send you our handbook, which is more detailed but you can also look at our website.
We ask that all associates bring nice blue jeans without holes, without bleaching, nothing fancy and which fits properly. We will provide uniform t-shirts and aprons for most associates and chefs coats for those cooking in Food & Beverage.
While our housing is warm and comfortable, some areas of Yellowstone are rustic and our dorm/RV sites reflect that. For those with their own RV's, our Park RV site rental ranges from $35-78. The cost is dependent on your assigned location. Please know that these sites are equipped for 30Amp hookups and may not be able to accommodate 50Amp RV's; some sites are paved and others are not - it is a National Park and less pavement is always best here. RV'ers are responsible to pay metered electric and propane. Bulk propane & tanks are available from an outside vendor. RV'ers are welcomed to participate in the EDR Meal Plan for $63.50/week per person, this is optional for RV'ers.
For those living in our dorms, we do charge $29.50/week per person for your housing. Most dorms have a minimum of two people assigned to a single room and some locations have dorm rooms with three (3) residents assigned. Dependent upon which location you are assigned you may have a common bathroom down the hall instead of a shared suite bathroom. There is no single room assignments and all dorm residents will have a roommate. Meals will be served in the EDR - Employee Dining Room - and you will be charged $63.50/week per person for three (3) set-menu meals a day, seven (7) days a week. All dorm residents are required to participate in the meal program. While we do our best to provide balanced meals with choices, we may not be able to accommodate special diets. But, we welcome information about your dietary restrictions during the interview process to determine if we are able to accommodate your specific needs.
We do offer free WiFi in the dorms but due to the remoteness of Yellowstone, WiFi and cell service can be intermittent. In some locations, there is no cell signal at all. We also do have a TV Satellite in our dorm common areas.
Medical Services through MEDCOR
Yellowstone is an isolated, wilderness location. Although the National Park Service provides emergency services, the closest hospital can be several hours away by ambulance or helicopter. We encourage anyone with a heart or respiratory condition, or any medical issue that requires frequent treatment, to consult with his or her physician before planning to work in Yellowstone. Medcor offers medical services to in-Park employees. National Park Service mandates that all employees within Park boundaries are to pay a nominal weekly fee of $7.70 whether you use the clinic or not. This is not insurance. It is a pay for service offering. However, this fee may entitle you to a discount on office visits and other services but private insurance and Medicare are still required. Associates living and working at our West Yellowstone Warehouse are not subject to this fee.
Yellowstone Co-Op Employee Recreation Program (YCERP). This program provides a wide variety of recreational opportunities for all associates in the Park including softball, basketball, volleyball, ping-pong, raft trips, guided hikes, photo contests, educational seminars, backpacking gear rental and others. Many program activities are free, while others have a small fee.
Policies & General Information
Yellowstone General Stores does require all in-Park candidates to submit to a pre-employment drug test. We also perform a background check prior to your check-in.
Ready to Explore your Yellowstone Backyard?
We encourage you to complete an application for the summer season on our website. Once we receive the application, we will schedule an interview to introduce ourselves and find out a little more about you.
If you have questions, don't hesitate to contact our Human Resource Office.Jobs