The Ridgeline Hotel at Yellowstone (formerly the Best Western by Mammoth Hot Springs)
- The Ridgeline Hotel at Yellowstone in Gardiner was purchased by Delaware North in June of 2019. This is a limited service hotel with 86 guest rooms, a restaurant, retail store, and tours. This location has approximately 40 year-round associates, and 15 summer seasonal associates.
- Summer season start dates range from early May to early June; end dates range from late September to late October.
Presenting the best possible image to the public is of the utmost importance. As members of our professional team, all associates must present a clean, well-groomed appearance at work unless otherwise protected by law. Associates must arrive in accordance with the standards or expect to be denied check-in until they are in compliance. The standards must be maintained throughout the season.
The impression that we make on our guests is very important. Remember, you may be the first contact that a guest has with our operations; therefore, we want to make sure that it is a good and lasting impression.
- Unless otherwise protected by law, hair is to be clean, neatly groomed, and of a "natural" color.
- Fad hairstyles, including but not limited to dreadlocks and mohawks, are prohibited.
- Long hair for male associates must be restrained.
- Long hair for female associates may need to be restrained, depending on the associate's job, in order to comply with health and safety regulations.
- Beards and mustaches are to be established prior to the operating season. All beards and mustaches must be trimmed to a half-inch maximum length.
- An associate who has not established a mustache or beard prior to the operating season will be required to be clean-shaven daily throughout the season.
- Sideburns are to be straight and no longer than the bottom of the ear.
- Goatees are allowed.
- "Soul Patches" are allowed.
- Mustaches may extend 1/2-inch below the corner of the lips.
- Tattoos are to be discreet and non-offensive. Exposed tattooed areas of more than two square inches in total are to be covered by proper work attire.
- Piercing is allowed through the ears only. No more than one per ear.
- Conservative earrings (no larger than a dime), rings, necklaces, and bracelets are permitted so long as they do not interfere with the safety of the associate.
- I-9 Documentation: The federal government requires all new and returning associates to present valid documentation of identity and employment-eligibility to work within the United States. Acceptable documentation includes, but is not limited to: a valid U.S. passport or a picture ID such as a valid driver's license, as well as proof of eligibility such as an original Social Security card. Duplicated or faxed documentation is not acceptable. Associates will not be permitted to begin work without required documentation.
- E-Verify: Delaware North participates in E-Verify, which is an Internet-based system operated by the U.S. Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of its newly hired associates.
- Drug-Free Workplace: Delaware North at Yellowstone is committed to providing a drug-free workplace. Our objectives are to provide a safe work environment that is free from the effects of drugs and to protect the company's assets and its sensitive and fragile surroundings from damage.
- Background Check Policy: Prior to employment, Delaware North requires candidates to pass a background check.
Housing & Technology
- Fully furnished, shared hotel room housing is available for Delaware North at Gardiner associates. All rooms are furnished including a miniature fridge, microwave, and TV. Linens are provided as needed. There is a shared laundry facility in the complex. All rooms are non-smoking. Guests, family members, and pets are not permitted in employee housing.
- WiFi and TV service is available in the rooms.
International students with J-1 visas are an important part of our summer staff! Students interested in working for The Ridgeline Hotel at Yellowstone should contact our participating sponsor, CIEE, for more information about visa and date eligibility requirements.
There is a chiropractor in Gardiner, which can be reached at 406-425-2421. 6 miles into the Park there is a clinic at the Mammoth Village in Yellowstone. They can be reached at 307-344-7965. Livingston is 53 miles north with multiple medical options including a hospital.
Recreation and Benefits
Enjoy the convenience of living in a small Montana town, while being just minutes away from the North Entrance to the nation's oldest national park! In the summer you can fish in the hundreds of miles of water outside of Yellowstone National Park and in Paradise Valley. Other activities available in the area include rafting the Yellowstone River, horseback riding, and endless opportunities for hiking. In the winter you can explore the area via snowmobiles or cross country skis. If you enjoy downhill skiing or snowboarding, Gardiner is 81 miles from Bridger Bowl ski area just outside of Bozeman, Montana.
- Retail Discounts: All Ridgeline Hotel at Yellowstone associates receive a 30% discount on retail items. Must show employee ID to receive discount.
- Restaurant Discounts: All associates receive a 50% discount off of food items in the Yellowstone Mine restaurant. These discounts exclude alcohol. Must show employee ID to receive discount.
Uniform shirts will be provided and will be issued at the time of hire. You are responsible to provide black slacks, black shoes (closed toe and covering the back of the foot), and black socks as part of your uniform. Jeans, cargo pants, leggings, capris, or extreme fitted pants are not permitted, nor are sandals or strapped shoes. You are responsible to maintain your uniform in assuring the uniform is clean, neat, and non-wrinkled. Kitchen associates will be provided with a full kitchen uniform but are required to provide kitchen non-skid black shoes. In addition, all associates are required to wear the provided nametag as part of the uniform.
Work Schedule and Wages
All applicable federal and state hours and wage laws are followed. Our locations are open seven days a week; accordingly, work schedules vary and employees can expect to be scheduled any day of the week, including weekends and holidays.
- Wages: The wages for our seasonal positions range from $8.50 to $11.75 per hours; a few positions offer a higher wage.
- Paychecks: Hourly associates are paid weekly. The pay period is Monday through Sunday, with paychecks distributed the following Friday. Upon receipt, associates must sign for their own paycheck, verifying their hours worked.
- Payroll Deductions: The employee housing cost of $37.50/week will be deducted weekly from your paychecks.
- Direct Deposit: A direct deposit payroll option is available and recommended for all employees. It may take up to two pay periods to implement.
- Check Cashing: Check cashing is not available on site or at the local bank.
What to Bring
What you bring depends in part on how you plan to enjoy Gardiner, but everyone should bring the following items:
- Valid identification: You will need it for employment verification.
- Cold and warm weather clothing: Our weather changes fast here; plan to bring a little bit of clothing for a wide variety of temperatures.
- Towel, washcloth, and extra blanket
- Alarm clock
- Laundry soap
- Required clothing for your uniform
- Comfortable shoes for work and play
- Extra cash: Payroll deductions take care of your room and board charges, but you may want cash for personal spending. Pay periods are Monday through Sunday, with paychecks issued the following Friday. If you wish to set up a direct deposit you will need to provide a voided check or other verification of your bank account.
While your storage space will be somewhat limited and we don't recommend that you bring lots of valuables, you might enjoy having some of the following items with you as well:
- Hiking and/or camping gear: Water bottle, backpack, hiking boots & socks, gloves, rain gear, flashlight, tent, sleeping bag, stove, etc.
- Camera and binoculars for sightseeing
- Fishing gear
- Bicycle and helmet (bikes are allowed on established roads, but prohibited on backcountry trails and boardwalks)
- Softball glove
- Music and/or instrument
- Laptop computer
- Playing cards, books, puzzles
- Your private vehicle: although it's not necessary, you will have more flexibility to explore the area if you bring one.
Where to Go
All Gardiner associates will receive direct communication from Human Resources before their scheduled arrival on housing assignments and where and when to check-in for their employment.
If you have questions, don't hesitate to contact our Human Resources Office.