Service Updates


Seasonal Closure Announcement

All Yellowstone National Park entrances and park roads are now temporarily closed in preparation for the winter season, EXCEPT for the road between the North Entrance and Northeast Entrance (open year-round, weather permitting).

The North Entrance is OPEN! Visitors can enter through the historic Roosevelt Arch, then take Old Gardiner Road directly into Mammoth.

Conditions permitting, all other entrances and roads are projected to open to oversnow travel by snowmobile and snowcoach at 8:00 AM on December 15.

For additional information, please visit the National Park Service website


At Delaware North at Yellowstone Vacations, we are focused on creating an experience that delights every guest. The health and safety of our employees and guests is always our highest priority.

Please reference the important information below for our guests:

  • Guests will not be permitted to enter if they are sick or if they have come into contact with someone who is sick during the last 14 days.
  • Staff will not enter guest rooms for cleaning service during the guest's stay. Instructions will be given at check-in on how to get additional linens, if needed.

Note: Some services may be limited or unavailable due to thorough sanitation requirements and social distancing measures

Operation Status Hours
Explorer Cabins at Yellowstone
Explorer Cabins at Yellowstone Open 24 hours
Staff will not enter guestrooms for cleaning service during the guest's stay.

Note: Check-in for the Explorer Cabins is located at Gray Wolf Inn and Suites, located at 250 S Canyon Street.
Gray Wolf Inn and Suites
Gray Wolf Inn and Suites Open 24 hours
Staff will not enter guestrooms for cleaning service during the guest's stay.
Holiday Inn® West Yellowstone
Holiday Inn® West Yellowstone Open 24 hours
Staff will not enter guestrooms for cleaning service during the guest's stay.
Indoor Pool Open 7 AM - 11 PM
Holiday Inn® Game Room Open 7 AM - 11 PM
Bike Rentals Open N/A
Available for overnight guests of Holiday Inn® West Yellowstone only.
Branch Restaurant and Bar Open Breakfast: 7 AM - 10 AM
Happy Hour: 4 PM - 6 PM
Dinner: 4 PM - 8 PM
Bar: 4 PM - 8 PM

Beginning December 15:
Breakfast: 6:30 AM - 10 AM
Happy Hour: 4 PM - 6 PM
Dinner: 4 PM - 9 PM
​Bar: 4 PM - 10 PM
Yellowstone Park Hotel
Yellowstone Park Hotel Closed Re-opening May 5, 2023
Bike Rentals Closed
"Level Zero" Game Room Closed
Ridgeline Hotel® at Yellowstone
Ridgeline Hotel® at Yellowstone Closed Re-opening December 15
Ridgeline Hotel at Yellowstone is currently closed due to extensive damage to roads and infrastructure caused by recent flooding. We are re-opening on December 15, 2022.
Indoor Pool Closed Re-opening May, 2023
Our Indoor Pool and Hot Tub will not be in service open when the hotel re-opens on December 15. Both are expected to re-open in May, 2023.
Yellowstone Mine Restaurant Closed Re-opening December 15
Rusty Rail Lounge and Casino Open 11 AM - 10 PM (Thurs-Mon)
Closed (Tue-Wed)

Food Service available 11 AM - 9 PM
Happy Hour is 4 PM-6 PM every day (discount on drinks)
Friday is Ladies Day all day (discount on drinks)
Saturday is Family Day (free pool table games)
Sunday is Dollar Wings all day, and we have the NFL package
Jim Bridger Explorer Cabins
Jim Bridger Explorer Cabins Open
Yellowstone Vacation Tours
West Yellowstone Office Open 8 AM - 5 PM
Gardiner Office Closed Re-opening December 15, 2022
Two Top Snowmobile
Two Top Snowmobile Closed
Yellowstone General Stores
Mammoth General Store Open 9 AM - 4:30 PM
Old Faithful General Store Closed Temporarily closed for the season
Canyon General Store Closed Temporarily closed for the season
Fishing Bridge General Store Closed Temporarily closed for the season
Grant Mini Store Closed Temporarily closed for the season
Lake General Store Closed Temporarily closed for the season
Bridge Bay General Store Closed Temporarily closed for the season
Old Faithful Basin Store Closed Temporarily closed for the season
Tower General Store Closed Temporarily closed for the season
Grant Village General Store Closed Temporarily closed for the season
Yellowstone Adventures Store Closed Temporarily closed for the season

 

New Reservations

We are currently accepting reservations for upcoming dates. You can book online or please call us at 877-600-4308 Monday-Friday from 7 AM - 7 PM MST, Saturday-Sunday from 10 AM - 6:30 PM MST. Please Note: our call center is experiencing a higher than usual call volume. If you need to contact a reservations agent, please be aware that your time on hold may be longer than normal. Alternately, you may book your reservation online. We apologize for any inconvenience this may cause.

 

Updated Cancellation Policy

We have created a new cancellation policy that provides our guests with the confidence of flexibility during this unprecedented situation that affects all Delaware North Parks and Resorts destinations.

Under this policy, all Lodging reservations may be changed or canceled at no charge* by 4:00 pm MDT 2 days before the scheduled arrival date. Please note that changes to the reservation will be subject to availability and any rate differences.

Cancellations and changes for Tour reservations must be received 14 days or more prior to your scheduled tour.

Thank you for your understanding, and please stay safe.

​*Excludes reservations booked under the Advance Purchase / Book Early and Save rate, which are non-refundable.