Service Updates


Yellowstone National Park is Open!

Yellowstone's Upper and Lower Loops are now accessible to all visitors.

Please Note: The North entrance is currently closed, so visitors will need to enter through the West, South, or East. For up-to-date road status, please visit the National Park Service website.


At Delaware North at Yellowstone Vacations, we are focused on creating an experience that delights every guest. The health and safety of our employees and guests is always our highest priority.

Please reference the important information below for our guests:

  • Guests will not be permitted to enter if they are sick or if they have come into contact with someone who is sick during the last 14 days.
  • Staff will not enter guest rooms for cleaning service during the guest's stay. Instructions will be given at check-in on how to get additional linens, if needed.

Note: Some services may be limited or unavailable due to thorough sanitation requirements and social distancing measures

Operation Status Hours
Explorer Cabins at Yellowstone
Explorer Cabins at Yellowstone Open 24 hours
Staff will not enter guestrooms for cleaning service during the guest's stay.

Note: Check-in for the Explorer Cabins is located at Gray Wolf Inn and Suites, located at 250 S Canyon Street.
Gray Wolf Inn and Suites
Gray Wolf Inn and Suites Open 24 hours
Staff will not enter guestrooms for cleaning service during the guest's stay.
Holiday Inn® West Yellowstone
Holiday Inn® West Yellowstone Open 24 hours
Staff will not enter guestrooms for cleaning service during the guest's stay.
Indoor Pool Open 7 AM - 11 PM
2 groups of 6 people max allowed per time slot. Must sign up at Front Desk.
Holiday Inn® Game Room Open 7 AM - 11 PM 
Bike Rentals Open N/A
Available for overnight guests of Holiday Inn® West Yellowstone only.
Branch Restaurant and Bar Open Breakfast: 7 AM - 10 AM
Happy Hour: 4 PM - 6 PM
Dinner: 4 PM - 10 PM
Bar: 4 PM - 10 PM
Yellowstone Park Hotel
Yellowstone Park Hotel Open 24 hours
Staff will not enter guestrooms for cleaning service during the guest's stay.
Bike Rentals Open 24 hours
"Level Zero" Game Room Open 7 AM - 10 PM
Ridgeline Hotel® at Yellowstone
Ridgeline Hotel® at Yellowstone Closed Re-opening April 21, 2023
Ridgeline Hotel at Yellowstone is currently closed due to extensive damage to roads and infrastructure caused by recent flooding. We are planning to re-open on April 21, 2023.
Indoor Pool Closed Re-opening April 21, 2023
Yellowstone Mine Restaurant Closed Re-opening April 21, 2023
Rusty Rail Lounge and Casino Open 12 PM - 12 AM (Wed-Sun)
Closed (Mon-Tue)

Full menu available 12 PM - 10 PM
Jim Bridger Explorer Cabins
Jim Bridger Explorer Cabins Closed Re-opening April 21, 2023
Jim Bridger Explorer Cabins are currently closed due to extensive damage to roads and infrastructure caused by recent flooding. We are planning to re-open on April 21, 2023.
Yellowstone Vacation Tours
West Yellowstone Office Open 8 AM - 5 PM
Two Top Snowmobile
Two Top Snowmobile Closed
Yellowstone General Stores
Mammoth General Store Open 9 AM - 4:30 PM
Old Faithful General Store Open Retail Hours: 9 AM - 6 PM
Food Service: 9 AM - 5 PM
Canyon General Store Open Retail Hours: 9 AM - 6 PM
Food Service: 9 AM - 5 PM
Fishing Bridge General Store Open Retail Hours: 9 AM - 6 PM
Food Service: 9 AM - 5 PM
Grant Mini Store Open 8 AM - 5 PM
Lake General Store Open Retail Hours: 9 AM - 6 PM
Food Service: 9 AM - 5 PM
Bridge Bay General Store Open 9 AM - 6 PM
Old Faithful Basin Store Open Retail Hours: 9 AM - 6 PM
Food Service: 9 AM - 5 PM
Tower General Store Open Retail Hours: 9 AM - 6 PM
Food Service: 9 AM - 5 PM
Grant Village General Store Open Retail Hours: 9 AM - 6 PM
Food Service: 9 AM - 5 PM
Yellowstone Adventures Store Open 9 AM - 6 PM

 

New Reservations

We are currently accepting reservations for upcoming dates. You can book online or please call us at 877-600-4308 Monday-Friday from 7 AM - 7 PM MST, Saturday-Sunday from 10 AM - 6:30 PM MST. Please Note: our call center is experiencing a higher than usual call volume. If you need to contact a reservations agent, please be aware that your time on hold may be longer than normal. Alternately, you may book your reservation online. We apologize for any inconvenience this may cause.

 

Updated Cancellation Policy

We have created a new cancellation policy that provides our guests with the confidence of flexibility during this unprecedented situation that affects all Delaware North Parks and Resorts destinations.

Under this policy, all West Yellowstone Lodging reservations may be changed or canceled at no charge* by 4:00 pm MDT 2 days before the scheduled arrival date. Please note that changes to the reservation will be subject to availability and any rate differences.

All Lodging reservations at the Ridgeline Hotel® at Yellowstone may be changed or canceled at no charge* by 4:00 pm MDT 1 day before the scheduled arrival date. Please note that changes to the reservation will be subject to availability and any rate differences.

Cancellations and changes for Tour reservations must be received 14 days or more prior to your scheduled tour.

Thank you for your understanding, and please stay safe.

​*Excludes reservations booked under the Advance Purchase / Book Early and Save rate, which are non-refundable.